Term & Conditions

AT METEEL MANUFACTURING, WE COMMITTED TO PROVIDING HIGHEST QUALITY OF STONE OR STEEL AND PROFESSIONAL HANDCRAFTSHIP IN EACH AND EVERY PIECE. DO TAKE NOTE THAT EACH NATURAL STONE HAS ITS UNIQUE COLOR OR PATTERN OF THE NATURE. 

 

 

IMAGE IN METEEL WEBSITE ARE FOR ILLUSTRATION ONLY. IF YOU WISH TO VIEW THE STONE PRIOR TO PRODUCTION WE CAN PROVIDE STONE SAMPLES OR SLAB IMAGES FOR YOUR ORDER. AS EACH METEEL COLLECTION ARE UNIQUE AS IT IS NATURAL CHARACTERISTICS OF THE MATERIAL.

 

ALL METEEL COLLECTION ENTITED TWO-YEAR WARRANTY ON THE STONE, STEEL FRAME AND ELECTRICAL COMPONANTS. AN ONE YEAR EXTENSION WARRANTY ARE AVAILABLE. WITH IN WARRANTY PERIOD WE PROVIDED ONE TO ONE EXCHANGE.
THE WARRANTY IS VALID FOR THE ORIGINAL PURCHASER ONLY WITH PROOF OF PURCHASE AND IT IS NOT TRANFERRABLE. 

EXCEPTION OF THE COVERAGE ARE REGULAR WEAR AND TEAR, DAMEAGE CAUSE BY OVER LOAD OR IMPACT, SCRATCHES CAUSED BY SHARP OR FOREIGN OBJECTS, MODIFIED OR REPAIRED BY ANYONE, DEFECTS CAUSED BY IMPROPER INSTALLATION AND/ OR USAGE, ANY CAUSE BY TEMPERATURE OR DIRECT SUN LIGHT CAUSE THE APPEARANCE THE CHANGES OR SLIGHTLY BEND AND ANY CAUSE OF CHANGE IN APPEARANCE BY CHEMICAL ON THE STONE AND / OR STEEL.

NATURAL STONE HAS IT OWN UINIQUE VARIATIONS, FRACTURE LINES. BRUISING, VEINING, COLOR VARIATIONS AND SLIGHT IMPERFECTIONS ARE NOT CONSIDERED AS FAULT AND WILL THEREFORE NOT EFFECT THE STRUCTURAL INTEGRITY OF METEEL COLLECTION.

PLEASE NOTE THAT METEEL MANUFACTURING ARE NOT LIABLE SHOULD ANY DAMAGE OCCUR WHEN HANDLING YOUR COLLECTION. PLEASE TAKE CARE OF THE COLLECTION AND BEAR IN MIND THAT NATURAL STONE IS HEAVY AND FRAGILE AT THE SMAE TIME. IF HANDLE WITH CARE THE COLLECTION CAN LAST A LIFETIME. IF AN INCIDENT DOES OCCUR PLEASE CONTACT US, WE WOULD HAPPILY ASSIST IN REPAIR OR DISCUSS OPTIONS.

 

THE FOLLOWING TERMS & CONDITIONS APPLY TO ALL GIFT CARDS PURCHASED ONLINE UNLESS OTHERWISE STATED.

ALL GIFT CARDS ARE VALID FOR 12 MONTHS ON ANY COLLECTION.

GIFT CARDS ARE NON-TRANSFERRABLE OR REDEEMED FOR CASH.

METEEL MANUFACTURING IS NOT LIABLE FOR DELIVERY OF A GIFT CARD TO AN INCORRECT OR NON-EXISTENT ADDRESS OR E-MAIL ADDRESS, THIS IS THE SOLE RESPONSIBILITY OF THE PURCHASER. JUST ADELE IS NOT RESPONSIBLE IF A GIFT CARD IS LOST, STOLEN, DESTROYED OR USED WITHOUT PERMISSION.